On January 11th, 2024, the DocuPhase Pro Cloud experienced a service interruption at 12:42 PM for approximately 20 minutes.
Resolution:
Our team restarted the servers and restored services to DocuPhase Pro. We are actively investigating the cause and will update this article when more information is available.
Conclusion:
No customer actions are required at this time. Our team is working to determine the cause and prevent future service interruption. We appreciate you trusting DocuPhase Pro with your mission-critical applications. It is our goal to always provide you with the highest quality of service possible.
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